Introduction to Facets
Course Overview
Introduction to Facets is a hands-on foundational course designed to prepare students and professionals for real-world work in healthcare payer systems using TriZetto Facets–style workflows. The course bridges healthcare operations with system configuration, teaching how enrollment, benefits, provider networks, claims, billing, and authorizations work together inside a core administration platform.
This course is ideal for:
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Aspiring Facets Analysts and Configurators
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Healthcare Business Analysts
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Claims and Enrollment professionals transitioning into systems roles
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IT professionals entering healthcare payer environments
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Consultants and trainers supporting payer implementations
What You Will Learn
By the end of this course, students will be able to:
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Explain the U.S. healthcare ecosystem (Payers, Providers, TPAs, Regulators)
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Describe what Facets is and why payers rely on it
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Understand how Facets supports:
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Enrollment & Eligibility
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Benefits & Accumulators
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Claims Adjudication
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Provider Networks & Contracts
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Billing & Premiums
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Authorizations & Utilization Management
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Walk through the full claims lifecycle from enrollment to payment
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Translate business rules into system configuration logic
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Identify the roles in a Facets environment:
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Business Analyst
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Configurator
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Claims Analyst
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Developer / Technical Analyst
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QA / UAT Tester
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Build confidence using Facets-style terminology in interviews
Course Date:
January 17, 24, and February 7, 14, & 21
Saturdays, 8:00 am to 11:00am